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We've got you covered

Included with every Portal Advantage© payment program comes our best-in-industry SalesGuard© Protection Plan. That means you’re protecting more than just your cashflow—you’re also protecting your hardware.  Peace of mind for your business means knowing that if you run into problems, things get fixed, and quick. With free next business day replacement, you can sleep well knowing that your business will stay up and running if anything should go wrong. We’ll even provide you with a prepaid shipping label so you can easily return your old hardware.

 

GET ANSWERS

All it takes is one call or email from anyone on your staff. We can help troubleshoot hardware problems and if necessary, initiate a next business day replacement. One and done! 855-838-4611

CONTINUOUS COVERAGE

No, that's not a typo. As long as you’re enrolled in Portal Advantage you're covered. Whatever you’ve got, a Cash Drawer, Printer, Scanner, iPad or Reader, we’ll keep you covered. Yup, just like that.

NEXT BUSINESS DAY REPLACEMENT

Need something replaced? No problem. Give us a call and on the next business day you'll receive a new or fully-refurbished replacement with a prepaid shipping label to return the defective device.
 

WHAT'S NOT COVERED:

MISUSE & UNFORSEEN DISASTERS

This warranty does not cover damage caused by abuse, misuse, fire, earthquake or other external causes.

LOST OR STOLEN ITEMS

This warranty does not apply to devices that have been lost or stolen.

MODIFICATIONS

This warranty does not cover items that have been altered or defaced. It also does not cover pieces that have been removed or modified to alter its functionality or capability without the written permission of the manufacturer.

COSMETIC DAMAGES

This warranty does not apply to cosmetic damage, including but not limited to, scratches and dents, that do not otherwise affect the functionality of the device.